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    FAQS

    Gelato has long been known as italian ice cream, but there are actually many differences between the two. On of the main difference is that gelato contains less fat than ice cream, as gelato uses milk while ice cream is made with cream. Gelato doesn´t use egg which is a common ingredient in ice cream. Gelato is also served at a lower temperature, so its melts faster than ice cream and has a smoother texture and warmer feeling. In the freezing process, less air is churned into the gelato, so it has a more intense flavor. Summarized, gelato is a denser, more flavoursome frozen treat than ice cream.

    Yes, our special ice cream is produced after a traditional and secret Lasagna family recipe. We constantly add new varieties.

    Our gelato is produced with traditional handicraft. We only make ice cream with the freshest and highest quality ingredients that meet our high-quality demands. We use only fresh milk processed daily, which comes directly from farmers in the region who

    are united in a cooperative. Within 20 hours this milk is processed into our delicious gelato. Our cows enjoy a mild climate all year-round on lush green pastures between the North and Baltic Seas. We only use fresh curd, yogurt and skyr from German producers and strictly avoid milk powder from unknown countries. Giovanni L. uses only natural raw materials. No industrially manufactured powders, pastes or other additives. All our products are created in our production facility in the heart of Northern
    Germany. Where we have the expertise and experience to ensure the highest standards through regular taste testing of ingredients
    and finished products.

    The Giovanni L. production facility is EU-certified and located in Germany’s northernmost province Schleswig-Holstein.

    We only work with the finest ingredients, whether sourced locally or from around the world. All ingredients must meet our high standard of quality. We care about where our ingredients come from and we know our customers care as well. Because we value tradition, our nougat and marzipan are source locally from the originating town of Luebeck; the fresh milk comes directly
    from farmers in our region and our sugar is from Germany. Because we are always looking for the very best ingredients that are not available locally are sourced from around the world. For example, our pistachios and lemon juice come from Sicily, chocolate from Ecuador gives our Stracciatella gelato it’s distinctive flavour and richness.

    We divide our Gelato into the Classic, Saison, Royal, and Trend categories. The latter two varieties are indeed a bit more expensive. This is necessary to produce varieties containing a lot of high-quality ingredients which we are very proud of.
    The different Giovanni L. stores have varying display sizes. Some stores can therefore offer a broader variety of flavours than others. The management of the local stores decides which flavours are on offer in the individual stores.
    We offer convenient thermo boxes at many locations to let you enjoy Giovanni L. at home as well. Simply ask at one of our locations. Customers in Northern Germany can find five selected varieties in 350 ml packaging at the Hofgut product range at Famila stores.
    All Giovanni L. stores have the same basic design elements which create a special and warm ambience where our customers feel at home. We work together with many partners with franchising and licensing systems and allow them a certain freedom in adapting the design to their own demands. The original and authentic Giovanni L. design line can however always be found at all flagship stores in Hamburg and Schleswig-Holstein.
    We basically have no problem with you taking a seat in our ice café for a short time when you are enjoying one of our Gelato de Luxe ice creams. Here, however, certain strict legal rules apply: German taxation law obliges us to use two different tax rates when selling ice cream: 7% for take-away ice cream and 19% for ice cream which is consumed at a table.

    If you would like to eat your ice cream at a table, we will gladly personally service you. If you would like to eat your ice cream, that you ordered at the counter, while sitting, we will also gladly serve you at your table – we are however obliged to charge you a tax of 19%.

    Please use our contact form to contact a certain store. To do so, simply select your desired location and send us your request. We will gladly further process it.